Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments or product reviews on the site we collect the data shown in the comments or review form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

When you contact us using the contact form on this website, we collect your name, email address, telephone number and message. This is sent to us in an email and will be retained for as long as it takes to process your enquiry. Your email is sent to us through our email service, Mailgun, whose privacy policy you can read here:


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


This website uses Google Analytics to analyse user behaviour and improve our website and customer service. You can access the Google privacy policy here:


When you make a purchase through the store, we collect your personal details (including name, email, telephone number and address) so that we can process your order.

If you pay online, your payment information is handled by our secure payments provider, PayPal, and we do not store this information. You can read the PayPal privacy policy here:

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For purchases made through the store, we will retain your order details indefinitely for administrative purposes. If you post a review of a product, that review will be retained indefinitely in order to provide information to other customers.

What rights you have over your data

If you have an account on this site, have left comments or a review, or made a purchase through the store, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Emails are sent via our email sending service, Mailgun, to ensure reliable deliverability.

If you make a purchase through the store, your billing information, order total and payment details will be shared with our payment partner, PayPal, for the purpose of processing your order. The billing information shared includes your name, email, address, telephone number, unique payment identifier and payment provider identifier.

Contact information

You can contact us by post at Simkiss Control Systems Ltd, Bentley Avenue, Middleton, Manchester, M24 2GP. Our email address is

Additional information

How we protect your data

We take every effort to ensure this website is secure and your data is protected. If you suspect that your data may be compromised, please contact us immediately at